{"id":15427,"date":"2025-10-29T12:09:17","date_gmt":"2025-10-29T12:09:17","guid":{"rendered":"https:\/\/www.metro24.co.id\/?p=15427"},"modified":"2025-10-29T12:09:17","modified_gmt":"2025-10-29T12:09:17","slug":"polantas-menyapa-inovasi-ditlantas-polda-jatim-wujudkan-pelayanan-prima-menuju-wbbm","status":"publish","type":"post","link":"https:\/\/www.metro24.co.id\/?p=15427","title":{"rendered":"Polantas Menyapa\u201d, Inovasi Ditlantas Polda Jatim Wujudkan Pelayanan Prima Menuju WBBM"},"content":{"rendered":"<p><strong>Metro24, Surabaya &#8211;<\/strong> Untuk mewujudkan sosok Polisi Lalu Lintas (Polantas) yang Presisi (Prediktif, Responsibilitas, dan Transparansi) dan berkeadilan, Direktorat Lalu Lintas (Ditlantas) Polda Jawa Timur terus melakukan inovasi pelayanan publik. Salah satu program unggulan yang kini menjadi sorotan positif masyarakat adalah \u201cPolantas Menyapa\u201d.<\/p>\n<p>&nbsp;<\/p>\n<p>Program ini hadir sebagai bentuk pelayanan prima kepada masyarakat, khususnya bagi wajib pajak kendaraan bermotor. Melalui \u201cPolantas Menyapa\u201d, petugas secara langsung memberikan edukasi dan informasi terkini tentang tata cara pengurusan administrasi kendaraan bermotor. Tujuannya, agar masyarakat memahami setiap prosedur yang dilakukan di kantor Samsat dan terhindar dari praktik calo.<\/p>\n<p>&nbsp;<\/p>\n<p>Direktur Lalu Lintas Polda Jawa Timur, Kombes Pol Iwan Saktiadi, menjelaskan bahwa \u201cPolantas Menyapa\u201d bukan sekadar kegiatan sosialisasi, tetapi juga wujud nyata kehadiran Polantas yang humanis dan proaktif dalam melayani.<\/p>\n<p>&nbsp;<\/p>\n<p>\u201cKami ingin masyarakat merasa mudah, nyaman, dan paham betul apa yang harus dilakukan saat mengurus kendaraan bermotor. Petugas kami hadir untuk menyapa, memberi informasi, dan membantu, bukan sekadar melayani secara administratif,\u201d ujar Kombes Iwan saat ditemui di Surabaya, Selasa, (28\/10\/2025).<\/p>\n<p>&nbsp;<\/p>\n<p>Menurutnya, hasil survei kepuasan masyarakat menunjukkan respon positif terhadap program ini. Banyak wajib pajak mengaku lebih memahami alur pengurusan kendaraan dan merasa terbantu dengan adanya petugas yang aktif memberikan penjelasan.<\/p>\n<p>&nbsp;<\/p>\n<p>\u201cDari hasil survei internal, tingkat kepuasan masyarakat terhadap pelayanan meningkat signifikan. Ini membuktikan bahwa komunikasi langsung antara petugas dan wajib pajak sangat efektif meningkatkan kepercayaan publik,\u201d tambahnya.<\/p>\n<p>&nbsp;<\/p>\n<p>Program \u201cPolantas Menyapa\u201d juga menjadi salah satu langkah strategis Ditlantas Polda Jatim dalam mendukung pencapaian predikat WBBM (Wilayah Birokrasi Bersih dan Melayani). Melalui pendekatan humanis ini, Ditlantas ingin memastikan bahwa setiap inovasi pelayanan berorientasi pada kepentingan dan kenyamanan masyarakat.<\/p>\n<p>&nbsp;<\/p>\n<p>\u201cKami ingin birokrasi di lingkungan Polantas menjadi lebih bersih, transparan, dan melayani. Itu sebabnya program seperti \u2018Polantas Menyapa\u2019 akan terus kami kembangkan dan evaluasi agar manfaatnya semakin dirasakan masyarakat,\u201d pungkas Kombes Iwan.<\/p>\n<p>&nbsp;<\/p>\n<p>Dengan pendekatan yang ramah dan informatif, \u201cPolantas Menyapa\u201d bukan hanya meningkatkan kualitas pelayanan publik, tetapi juga memperkuat citra Polantas sebagai pelindung, pengayom, dan pelayan masyarakat yang sejati.(Redho)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Metro24, Surabaya &#8211; Untuk mewujudkan sosok Polisi Lalu Lintas (Polantas) yang Presisi (Prediktif, Responsibilitas, dan&#8230;<\/p>\n","protected":false},"author":1,"featured_media":15428,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"googlesitekit_rrm_CAowz9bBDA:productID":"","kia_subtitle":"","footnotes":""},"categories":[40],"tags":[],"class_list":["post-15427","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Polantas Menyapa\u201d, Inovasi Ditlantas Polda Jatim Wujudkan Pelayanan Prima Menuju WBBM<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.metro24.co.id\/?p=15427\" \/>\n<meta property=\"og:locale\" content=\"id_ID\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Polantas 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