{"id":16055,"date":"2025-12-01T10:19:05","date_gmt":"2025-12-01T10:19:05","guid":{"rendered":"https:\/\/www.metro24.co.id\/?p=16055"},"modified":"2025-12-01T10:19:05","modified_gmt":"2025-12-01T10:19:05","slug":"wakapolres-gresik-kompol-shabda-tekankan-simpati-dan-empati-sebagai-kunci-pelayanan-prima","status":"publish","type":"post","link":"https:\/\/www.metro24.co.id\/?p=16055","title":{"rendered":"Wakapolres Gresik Kompol Shabda Tekankan Simpati dan Empati sebagai Kunci Pelayanan Prima"},"content":{"rendered":"<p><strong>Metro24, GRESIK<\/strong> &#8211; Wakil Kepala Kepolisian Resor (Wakapolres) Gresik, Kompol Shabda Purusha Putra, menegaskan pentingnya sikap simpati dan empati sebagai fondasi utama dalam memberikan pelayanan terbaik kepada masyarakat. Penekanan tersebut disampaikan saat dirinya memimpin apel pagi di lapangan Mapolres Gresik, Senin (1\/12\/2025).<\/p>\n<p>&nbsp;<\/p>\n<p>Di hadapan seluruh jajaran perwira dan bintara, Kompol Shabda menguraikan perbedaan mendasar antara simpati dan empati yang menurutnya harus dipahami oleh setiap personel Polri.<\/p>\n<p>&nbsp;<\/p>\n<p>\u201cSimpati adalah kemampuan untuk memahami apa yang dirasakan orang lain, sedangkan empati adalah perasaan yang membuat kita turut merasakan apa yang dialami mereka,\u201d jelasnya.<\/p>\n<p>&nbsp;<\/p>\n<p>Wakapolres menekankan bahwa tugas kepolisian tidak hanya terbatas pada prosedur dan aturan, tetapi juga menuntut kepekaan terhadap kondisi masyarakat. Sentuhan kemanusiaan, kata dia, menjadi elemen penting agar pelayanan yang diberikan benar-benar dirasakan manfaatnya.<\/p>\n<p>&nbsp;<\/p>\n<p>\u201cDalam setiap pelayanan, baik di sentra pelayanan terpadu maupun ketika berada di lapangan, simpati dan empati harus berjalan berdampingan. Tujuannya sederhana namun penting; masyarakat merasa terlayani dan merasakan kehadiran Polri sebagai solusi atas persoalan mereka,\u201d tegas Kompol Shabda.<\/p>\n<p>&nbsp;<\/p>\n<p>Menutup amanatnya, ia juga mengingatkan seluruh personel untuk selalu menjaga kebugaran fisik dan mental. Menurutnya, kualitas pelayanan publik akan maksimal hanya jika anggota berada dalam kondisi prima.<\/p>\n<p>&nbsp;<\/p>\n<p>Apel pagi tersebut berlangsung khidmat dan tertib, menjadi momentum bagi jajaran Polres Gresik untuk kembali memperkuat komitmen dalam meningkatkan kualitas pelayanan kepolisian kepada masyarakat.<\/p>\n<p>(Redho)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Metro24, GRESIK &#8211; Wakil Kepala Kepolisian Resor (Wakapolres) Gresik, Kompol Shabda Purusha Putra, menegaskan pentingnya&#8230;<\/p>\n","protected":false},"author":1,"featured_media":16056,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"googlesitekit_rrm_CAowz9bBDA:productID":"","kia_subtitle":"","footnotes":""},"categories":[40],"tags":[],"class_list":["post-16055","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - 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